Shipping policy
Trade Name: TryMyBrownie
Email: info@trymybrownie.com
Physical Address: United States
Thank you for shopping with TryMyBrownie! We are committed to delivering the best brownie experience directly to your door. Please read our shipping policy below to understand how we handle orders, shipping times, and delivery information.
Order Processing Time
Once your order is placed, we aim to process and ship it within 1-2 business days. Orders are only processed and shipped on business days, Monday through Friday (excluding holidays). You will receive an email notification with tracking details once your order has been shipped.
Shipping Rates & Delivery
We offer shipping within the United States. Shipping rates are calculated at checkout based on your location and order size. We strive to offer affordable rates, and in some cases, free shipping may be available during promotions. The available shipping methods include:
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Standard Shipping: Estimated delivery within 5-7 business days.
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Expedited Shipping: Estimated delivery within 2-3 business days.
Please note that delivery times may vary depending on your location and third-party delivery services.
Shipping Address
We are only able to ship to addresses within the United States. Please ensure your shipping address is accurate and complete before finalizing your order. We cannot be held responsible for delays or undeliverable packages due to incorrect or incomplete addresses.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to track the status of your shipment. If you have any issues with tracking or delivery, please contact us at info@trymybrownie.com for assistance.
International Shipping
At this time, we only ship within the United States. International shipping is not available, but we hope to offer global shipping options in the future.
Shipping Delays
Although we strive to deliver all orders within the expected delivery time, shipping delays may occur due to unforeseen circumstances such as weather, carrier delays, or other issues beyond our control. If your order is delayed, please reach out to us, and we will do our best to assist.
Returns & Exchanges
We take great care in preparing and shipping your order, but if you encounter any issues with your brownies (such as damage or wrong items), please contact us within 7 days of receiving your order. We will be happy to resolve the issue and ensure you are satisfied.